Crown Lift Trucks Philippines Corp., part of Crown Equipment Corporation, won the Best Material Handling Equipment Company award for its industry-leading customer service standards and the positive results customers have achieved by working closely with Crown, one of the world’s largest material handling companies.
Hosted by APAC Insider, the 2018 Philippines Business Awards celebrate the success stories of leading enterprises, business ventures, and the people behind them, all instrumental in providing excellent products and services in an increasingly competitive business environment. These innovative thinkers have proved that hard work and dedication are the keys to success.
An expert in-house research team and a judging panel led the decision-making process to assess each nominee’s ability to adapt to changes in the market, dedication to innovation and enthusiasm to stand out from its competition.
Crown presented its InfoLink® fleet and operator management system as its winning entry. A wireless solution that allows its customers to receive accurate, on-demand business metrics in real-time. This innovative solution brings the benefits of technology to material handling by connecting forklift trucks, operators and facilities through collecting and presenting accurate, real-time information for better decision-making opportunities. The solution also enables the monitoring and management of operator factors that affect the bottom line, including compliance, impacts and productivity. InfoLink tracks data across the entire forklift fleet to provide insight on fleet utilisation, energy consumption, safety and service scheduling.
InfoLink is specially designed with a user-friendly interface that provides helpful tools, such as real-time alerts, intuitive dashboards and detailed reports for managers, supervisors, safety managers and operators. This on-demand performance data will contribute to better decision-making as it allows clients to explore and analyse issues quickly, as well as set benchmarks via interactive dashboard tools.
The solution can also be implemented with ease. By combining precise truck-based sensors, secure wireless data transmission and a cloud-based management portal, InfoLink provides maximum benefits with minimal equipment or expense. The solution is also easily customisable, with modules to be installed on an entire forklift fleet; electric and gas forklifts, non-Crown lift trucks and other vehicles. InfoLink is available as a secure, scalable web-based solution, so its full functionality is available whenever and wherever required.
“Crown thinks beyond the lift truck to help customers collect, measure, benchmark, analyse and act on data pertaining to their lift trucks, operators, service, applications and fleets,” said David Sultana, the marketing director of Crown Equipment, Asia Pacific. “We harness the power of technology and embed it directly into our product design. Crown-designed automation and fleet management technologies are revolutionising the material handling industry.”
XPO Logistics, one of the world’s largest and fastest growing logistics companies, referenced the operational results delivered when working with Crown. XPO Logistics required efficient, reliable and productive material handling equipment capable of synergising with XPO staff and systems in order to meet and exceed the needs of its customers. With Crown’s InfoLink, XPO Logistics has successfully achieved its objectives at lower costs with higher productivity, improved safety and compliance, as well as optimised operations.
For more information on Crown’s InfoLink® benefits and features, click here.