“Tops daily- FamilyMart” offers one-stop convenience with full services that meet every need of customers anytime

Even after COVID-19 has faded in the future, the modern way of life has changed forever, as working from home has become the new normal for many offices, and consumers are more familiar with relying on neighborhood stores for products and services for convenience, safety, and time saving. Tops daily and FamilyMart under Central Retail recognize the change in consumer lifestyles, and have therefore launched additional services to offer one-stop convenience all in one place, including bill payment, top-up service, parcel service, delivery service, bank account opening, Click & Collect, and Chat & Shop to make everyone’s life more convenient and easier.

Miss Maytinee Phisutsinthop, Chief Operating Officer Small Format, Central Food Retail Company Limited under Central Retail, said, “Lifestyle trends and shopping patterns of modern consumers have changed significantly, accelerated by the COVID-19 situation. Working from home has become the new normal as people can work while staying home or anywhere. People also spend more time at home, and only leave their home when necessary. They plan ahead and are more careful. This offers great opportunities to small retailers which are neighborhood stores. Tops daily and FamilyMart under Central Retail recognize the potential and are quick to adapt to any situation. What consumers look for is stores that can meet all their needs in one place. Today, we have expanded the selection of consumer products and ready-to-eat meals, and enhanced the experience with full services all in one place, such as:

  • Bill payment: Credit card bills, water bills, electricity bills, mobile phone bills, taxes, Social Security fees, traffic violation fines, and insurance premiums, you can pay all your bills here,
  • Easy and fast top-up services: Top up your phone credit, streaming services, and games.
  • Parcel service for fast delivery: Kerry Express is available 24 hours a day, or Lazada vendors can conveniently drop off their items at Lazada Drop Off in participating stores.
  • Online delivery service: Enjoy convenience as if you’re in an actual store while you’re at home by shopping on www.tops.co.th, FamilyMart Delivery, Click & Collect, Chat & Shop, and delivery apps like GrabMart and Foodpanda.
  • Money deposit and identification for bank account opening: In partnership with Kasikorn Bank, you can feel like you have a bank near you and be assured of safety and convenience.
  • Cashless Society: Pay with credit card or debit card without minimum spending and surcharges. e-Wallet and QR code payment are also accepted.  
  • Other services: Photocopying, faxing, and Otteri 24-hour laundry service.

“Tops daily” and “FamilyMart” are committed to improving their services every day to meet the evolving needs of modern customers, with an aim to be known as stores that offer all products and services. For more details, visit Facebook TopsThailand, FamilyMartThailand, and LINE @TopsThailand, @FamilyMartThailand.