KEX Launches “KEX Next Level” Campaign Elevating Delivery Services to a New Standard for Maximum Value and Customer Satisfaction

KEX Launches “KEX Next Level” Campaign Elevating Delivery Services to a New Standard for Maximum Value and Customer Satisfaction

KEX Express (Thailand) Public Company Limited (KEX), the country’s leading express delivery provider, has announced the launch of the “KEX Next Level” campaign, marking a significant step in elevating parcel delivery standards. This initiative offers more convenience, value, and cutting-edge services, catering to evolving consumer demands. The campaign represents a major rebranding effort, not just in terms of brand image but also in strategic business adjustments and service enhancements to create a superior customer experience. Reinforcing its mission to connect the world with superior, fast, and reliable delivery services under the concept of “GLOBAL CONNECTIONS, LOCAL DELIVERIES,” KEX is ushering in a new era of seamless global connectivity and efficient local deliveries. This commitment is driven by continuous innovation and creativity.

The “Next Level” campaign introduces three key advancements:

• Greater Value for Every Shipment: KEX has restructured its pricing model to offer better value by calculating shipping costs based on actual weight and size. The new destination zoning is categorized into “Bangkok and Metropolitan Areas” and “Provincial Areas,” ensuring customers receive the best value.
• Enhanced Convenience: The newly developed KEX mobile application provides a more user-friendly experience, allowing for smooth parcel shipping. Customers can check shipping rates, schedule pickups, and even send parcels internationally, all within a single app.
• Advanced Technology for Superior Service: KEX integrates intelligent technology to enhance backend management, ensuring real-time, precise, and fast parcel tracking. A dedicated support team is also available to provide top-notch customer service.

“KEX Next Level is a significant step forward in setting a new standard for parcel delivery. We are committed to continuous improvement, offering customers the best possible experience through convenient, fast, cost-effective, and reliable services.”

The rebranding to KEX aims to redefine express parcel delivery by leveraging the logistics expertise of SF Express, one of the largest integrated logistics providers in China and Asia. This transformation integrates advanced technology and modern business operations to enhance KEX’s efficiency, strengthen its competitive edge in the rapidly changing market, and fortify its business sustainability.

As a leading express parcel delivery provider, KEX is dedicated to meeting every customer’s needs and ensuring the highest level of satisfaction, which remains at the core of its business operations. The company continuously innovates and improves service quality by applying acquired knowledge and technology to optimize processes while driving sustainable growth in Thailand’s logistics industry.

For more information, visit https://th.kex-express.com/th/home and download the KEX mobile application at https://kex-express.app.link/Download-KEXApp